Refund policy
Refund Policy
We want you to love your gear — plain and simple.
🔁 Returns & Exchanges
If you're not 100% satisfied with your order, we’ll gladly accept returns or exchanges on non-custom, unworn, unwashed items within 14 days of delivery.
To start a return or exchange, just shoot us an email at gritfitcustoms@gmail.com with your order number and what you’d like to do. We’ll get you squared away.
Customers are responsible for return shipping unless the item was incorrect or damaged upon arrival.
🛑 Custom Orders
All custom or personalized products are final sale and not eligible for return or refund unless they arrive damaged or with an error on our part.
A 50% deposit is required on all custom orders and is non-refundable, as we begin production and material sourcing immediately upon approval.
We triple-check every design and detail before we print, but if we mess something up — we’ll make it right, no hassle.
💥 Damaged or Wrong Items
If something’s off with your order, contact us within 7 days of delivery. We’ll review the issue and either replace the item or issue store credit.
Still have questions?
Reach out anytime at gritfitcustoms@gmail.com — we’re here to help.